Rubber Track Experts offers a comprehensive “Rubber Track Warranty” which covers any manufacturing flaws in materials or craftsmanship, assuming the products are utilized normally and follow the OEM guidelines for rubber-tracked machines.
Mini-Excavators
The warranty covers any defects in materials or craftsmanship for 12 months or 1200 operational hours, whichever comes first, starting from the retail user’s purchase date, with compensation provided on a Pro-Rated basis.
CTLs, Loaders, & Skid Steers
These items are also covered under the warranty for defects in materials or craftsmanship for a duration of 12 months or 1200 operational hours, whichever occurs first, from the retail user’s purchase date, on a Pro-Rated basis.
ASV and Cat ASV Tracks
Similar warranty applies, guaranteeing them free from material or craftsmanship defects for one year or 1200 hours of operation, based on which event occurs first, from the purchase date by the retail user, also on a Pro-Rated basis.
Exclusions from the Warranty
The warranty does not cover Rubber Tracks for normal wear and tear, misuse, or damage due to working in non-recommended conditions, damage from worn undercarriage parts, or incorrect track tensioning, issues related to welding, etc. The warranty primarily applies to the tracks alone. Rubber Track Experts will not consider labor, transport, or downtime costs associated with track replacement as these are deemed part of normal maintenance and fall under the responsibility of the machine’s owner/operator/user.